Shipping & Returns
Shipping
Orders are prepared in our studio and dispatched on working days. You will receive a tracking number by email as soon as your parcel leaves.
Returns
You have 14 days from the day you receive your order to withdraw from the purchase, as provided by EU consumer law. Pieces must come back unworn, unwashed and with their labels attached.
To start a return, write to info@lafleury.com with your order number.
Exchanges
Sizes and colours can be exchanged subject to availability. Because pieces are embroidered by hand in small runs, we cannot always guarantee a replacement.