Shipping & Returns

Shipping

Orders are prepared in our studio and dispatched on working days. You will receive a tracking number by email as soon as your parcel leaves.

To confirm before going live: dispatch time, carrier, delivery times and shipping rates for Spain, the EU and the rest of the world.

Returns

You have 14 days from the day you receive your order to withdraw from the purchase, as provided by EU consumer law. Pieces must come back unworn, unwashed and with their labels attached.

To start a return, write to info@lafleury.com with your order number.

Exchanges

Sizes and colours can be exchanged subject to availability. Because pieces are embroidered by hand in small runs, we cannot always guarantee a replacement.

To confirm before going live: who pays the return shipping, and how refunds are issued.